Technical Support Analyst-Perú

Teleprom Argentina S.A·Ciudad de Córdoba, Provincia de Córdoba, Argentina

Global Talent

Get an international experience in a corporate environment.

English, Spanish

These are the locally spoken languages that you’ll have to know.

Computer sciences, Software development and programming

These are the backgrounds this opportunity is associated with.

1,000 USD per month

This would be your gross salary for this job opportunity.

You'll be working at

About Teleprom Argentina S.A

Teleprom is a technology company specialized in the development of mass and omnichannel contact solutions. In 2023 we were recognized as the No. 1 company to work for in the Young Talent category and one of the best 20 in the SME category. In 2024 we were recognized as the No. 2 company for women to work for, No. 2 in the SME category and No. 4 in Companies that Care.

Role

Responsibilities

Analizar y gestionar incidencias, consultas y requerimientos, identificando

problemas y buscando soluciones junto a diferentes equipos.

Realizar seguimiento de procesos y operaciones, detectando

oportunidades de mejora y anticipndose a posibles inconvenientes.

Investigar comportamientos de las plataformas, interpretar informacion y

contribuir a la identificacin de causas y soluciones.

Participar en iniciativas de monitoreo, seguimiento de indicadores y

mejora de la calidad del servicio.

Documentar conocimientos, procedimientos y soluciones para facilitar el

trabajo del equipo.

Colaborar con reas como Desarrollo, Operaciones y Customer Success,

aportando diferentes perspectivas para resolver desafos.

Explorar y utilizar herramientas de inteligencia artificial, asistentes y

automatizaciones para simplificar tareas, mejorar procesos y potenciar

nuestras capacidades.

Proponer nuevas ideas y participar en proyectos de innovacin y mejora

continu

Working hours

Monday to Friday

9:00 am - 6:00 pm

Process

The steps involved in being selected for this opportunity.

Canada

Application process usually takes 21 days

STEP 1
Applicant Contact
STEP 2
Applicant Interview
STEP 3
Company Interview
STEP 4
Final Outcome

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.