Front Office Executive
Hotel Glendower·Nuwara Eliya, Sri Lanka
Global Talent
Get an international experience in a corporate environment.
English
These are the locally spoken languages that you’ll have to know.
Tourism & hotel management
These are the backgrounds this opportunity is associated with.
60,000 LKR per month
This would be your gross salary for this job opportunity.
You'll be working at
About Hotel Glendower
Hotel Glendower is a charming hospitality establishment located in the heart of Nuwara Eliya, offering guests a comfortable stay with a distinctive colonial atmosphere. The hotel provides a range of facilities including comfortable guestrooms with private bathrooms, free Wi-Fi, room service, housekeeping, on-site parking, a restaurant and bar, and daily breakfast options. Guests can also enjoy the hotel's garden and terrace areas, while recreational facilities include bicycles, darts, and mini-golf. Its central location provides convenient access to popular attractions such as Gregory Lake, Victoria Park, the Nuwara Eliya town centre, golf club, and racecourse. With its welcoming environment and diverse hospitality services, Hotel Glendower can provide interns with valuable practical exposure to hotel operations, guest relations, food and beverage services, and the wider tourism and hospitality industry.
Role
Responsibilities
- Be proactive and possess an energetic personality.
- Warmly welcome and assist guests upon arrival.
- Address guest inquiries, concerns and requests promptly and professionally.
- Informing guests of the meal times and any special events arranged.
- Coordinate guest services such as reservations, dining arrangements and recreational activities.
- Ensure high levels of customer satisfaction by anticipating and meeting guest needs.
- Manage guest feedback and strive for continuous improvement.
Working hours
Wednesday
3:00 pm - 8:00 pm
Thursday
8:00 am - 1:00 pm
Friday
3:00 pm - 8:00 pm
Saturday to Sunday
8:00 am - 1:00 pm
Process
The steps involved in being selected for this opportunity.
Canada
Application process usually takes 5 days
STEP 1
CV Shortlisting with an Applicant's Motivation VideoSTEP 2
AIESEC InterviewSTEP 3
Company Interview and Confirmation
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.