Image: Front Office Trainee

Front Office Trainee

Park Hotel International Limited·Hong Kong

Global Talent

Get an international experience in a corporate environment.

English, Chinese

These are the locally spoken languages that you’ll have to know.

Tourism & hotel management

These are the backgrounds this opportunity is associated with.

18,000 HKD per month

This would be your gross salary for this job opportunity.
You'll be working at
Park Hotel International Limited - Company Logo

About Park Hotel International Limited

Located in the heart of Kowloon's entertainment and business district of Tsim Sha Tsui, Park Hotel Hong Kong is surrounded with endless options of shopping, specialty markets, malls and eateries. With generous room sizes and comfortable amenities, the hotel provides maximum comfort for both leisure getaways and business trips. With a convenient location that is walking distance from the Tsim Sha Tsui subway station, guests will have easy access to this fascinating vibrant city.

Role

Responsibilities
  1. Build relationship with international customers through devising effective communication strategies to understand the guests' background and their services preferences.
  2. Answer customers' enquiries, understand possible needs of customers and act accordingly in a professional and polite manner.
  3. Promote hotel to international customers by catering to their cultural backgrounds and hence taste difference.
  4. Promote customer loyalty and build up hotel's reputation through providing quality services.
  5. Ensure customer satisfaction by analyzing customer feedback, and to devise appropriate methods to enhance service team, without compromising services provided to customers.
  6. Provide assistance to colleagues when necessary to work as a performance and customers' satisfaction level.

Working hours

Monday to Sunday

9:00 am - 6:30 pm

Process

The steps involved in being selected for this opportunity.
Canada
Application process usually takes 60 days

  • STEP 1

    AIESEC in HKU will conduct first round screening of CVs

  • STEP 2

    Park Hotel will then conduct interview with applicants.

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQs