Manage the full exchange journey (pre-arrival to offboarding), acting as the main support point for exchange participants. Drive engagement, cultural integration, and a strong sense of belonging while monitoring satisfaction and suggesting improvements based on data.

Support onboarding by ensuring access to tools, information, and training, enabling smooth team integration. Contribute to organizational culture through regular check-ins, development initiatives, and preventive actions against dissatisfaction or turnover.

Assist in HR administration, including documentation, contracts, benefits, and compliance. Facilitate internal communication, connect participants with leadership, and support internal events and engagement actions.