Guest Relations Manager

Taj Mahal Hotels & Tower·Mumbai, Maharashtra, India

Global Talent

Get an international experience in a corporate environment.

English

These are the locally spoken languages that you’ll have to know.

Tourism & hotel management

These are the backgrounds this opportunity is associated with.

50,000 INR per month

This would be your gross salary for this job opportunity.

You'll be working at

About Taj Mahal Hotels & Tower

The Unparalleled Guardian of Grandeur Built on a vision of grandeur, Taj Hotels conjures a panoply of superlative experiences that are envisioned to indulge and forge unforgettable memories.

Role

Responsibilities

Areas & Key Activities

1. Process:

Maintains guest logs and monitors VIP arrivals

Ensures smooth check-in/check-out experiences

Escalates guest issues to the manager when needed

2. Customer:

Understands guest needs and preferences

Assists in collecting and reporting guest feedback

Helps implement service improvements

Builds rapport with guests and supports lobby presence

3. People:

Collaborates with team members

Participates in team briefings and communication

Supports recognition programs like STARS

4. Audit & Compliance:

Learns and follows safety and hygiene standards

Assists in internal checklist reviews

Adheres to legal and operational compliance guidelines

5. Safety:

Understands basic safety protocols

Supports emergency procedures under supervision

Participates in safety briefings and drills convert to word document

Working hours

Monday to Friday

9:00 am - 5:00 pm

Process

The steps involved in being selected for this opportunity.

Canada

Application process usually takes 8 days

STEP 1
AIESEC Interview
STEP 2
Client Interview

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.