● Acquire comprehensive knowledge of Conçu's product categories and detailed

offerings, including Desserts, Beverages (with a focus on the coffee program),

Cakes, and Food.

● Greet and welcome guests promptly, ensuring a warm and inviting atmosphere at

all times.

● Assist guests with table allocation, ensuring they are comfortably seated.

● Guarantee guests are attended to and serviced within established timeframes.

● Maintain an in-depth understanding of the menu and presentation standards.

● Confidently address guest inquiries regarding the menu, ingredients, and

preparation, and assist with menu selection.

● Ensure consistent service techniques are being applied to serve food and

beverages with enthusiasm and professionalism.

● Deliver food courses and beverages to guests accurately and efficiently.

● Set up tables according to event type and established service standards.

● Llaise with the kitchen team regarding menu questions, preparation times, and

product availability.

● Communicate guests' special meal requirements, allergies, dietary needs, and

other requests to the kitchen.

● Check in with guests throughout each course to ensure satisfaction with both

food and beverages.

● Maintain the cleanliness of work areas, including china, glassware, and utensils,

throughout the shift.

● Present guests with accurate final bills and process payments efficiently and

courteously.

● Ensure that the restaurant is consistently organized, neat, and meets

cleanliness standards.

● Uphold brand standards and consistently implement company SOPs in all

service aspects.

● Collaborate with colleagues and management to achieve the restaurant's

highest operational and service potential.

● Complete all daily shift responsibilities as assigned.

● Carry out all closing duties, including restocking supplies, turning off

equipment, and securing the premises.

● Take an active role in coaching, mentoring, and developing junior staff

members

 Perform any additional food and beverage service tasks

assigned by management.