EVALUATIONS 

• Creating the evaluation forms per training/event, 

• Implementing a communication flow for the participants to increase the response rate of the evaluation forms, 

• Creating trainer and territory reports per training/event. 

• Prepare reporting back to present to stakeholders/leadership 

• Management of data related to evaluation results 

• Redesigning evaluation reports as needed 

• Creating and implementing a form (5 months after training) to track job impact 

AUTOMATION (Tools and Processes) 

• Maintaining, streamlining and accelerating work processes by implementing leading technologies including AI. 

• Automating team processes from session creation to evaluation  

• Using Microsoft programming languages i.e. Power Queries, Power App etc.  

SHAREPOINT (Management & Maintenance) 

• Proactively updating the team SharePoint sites with the latest information 

• Tracking SharePoint stats i.e. number of clicks per subpage, number of visitors to the site etc.  

• Proactively making suggestion on the overall structure 

EPM (Event & Programme Management) tasks 

• Actively contributing to the weekly team calls 

• Working closely with Course Managers and TASC to deliver virtual sessions and F2F events 

• Contributing to filter and managing team mailbox 

• Owning the preparation of the Event app (SpotMe) from structure creation to implementation focusing on the client experience 

• Supporting the Course Manager for Cyber related trainings (virtual and in person) 

SKILLS

• Strong problem-solving skills: must be able to evaluate, solve problems where possible and make recommendations to the necessary parties (including the L&D team as to how we can improve going forward);

• Strong knowledge of Data & Analytics and AI, minimum knowledge on coding;

• Excellent communication and interpersonal skills (in English): must have the ability to interface with team members and our stakeholders with superb customer service and timely follow up;

• Ownership of tasks: must be comfortable with minimal supervision, with the ability to prioritise tasks and meet deadlines;

• Attention to details, diligent and independent way of working and proactive;

• Solid judgment and decision making logic;

• Multitasking: candidate should be comfortable with multi-tasking at a fast pace and working with an international team (entails thinking on the fly and making last minute decisions with confidence and sound rationale);

• Flexibility to travel to training sites (including over weekends occasionally) and work overtime when needed.