Sales and Customer Service Support

Tornado Makine Otomotiv İnşaat Sanayi ve Ticaret·İstanbul, Türkiye

Global Talent

Get an international experience in a corporate environment.

Portuguese, Russian, English

These are the locally spoken languages that you’ll have to know.

Public relations, Business administration

These are the backgrounds this opportunity is associated with.

35,000 TRY per month

This would be your gross salary for this job opportunity.

You'll be working at

About Tornado Makine Otomotiv İnşaat Sanayi ve Ticaret

Tornado Makina is a company that has come to the fore with its quality production and excellent service understanding in its sector for many years. In order to provide the best service to our customers, we follow the innovations and develop our products day by day. For us, customer satisfaction comes first.

Role

Responsibilities

1. Attend training sessions to grow knowledge of product and to develop customer service skills.

2. Resolve phone, walk-in, mail, fax, and email customer inquiries.

3. Process and logging incoming calls into CRM system.

4. Identify customer needs.

5. Forward and escalate inquiries to relevant individuals and departments.

6. Contact customers to give them accurate feedback on the progress of their inquiries.

7. Provide outstanding customer service.

8. Update customer information as required.

9. Maintain confidentiality of information.

10. Perform other duties as the need arises.

11. Manage and improve the customer order process

12. Develop a better relationship with potential and existing customers.

13. Providing new customers to the company with international orientation strategy

14. Finding and managing new candidate processes.

15. Participation in fairs abroad1. Attend training sessions to grow knowledge of product and to develop customer service skills.

2. Resolve phone, walk-in, mail, fax, and email customer inquiries.

3. Process and logging incoming calls into CRM system.

4. Identify customer needs.

5. Forward and escalate inquiries to relevant individuals and departments.

6. Contact customers to give them accurate feedback on the progress of their inquiries.

7. Provide outstanding customer service.

8. Update customer information as required.

9. Maintain confidentiality of information.

10. Perform other duties as the need arises.

11. Manage and improve the customer order process

12. Develop a better relationship with potential and existing customers.

13. Providing new customers to the company with international orientation strategy

14. Finding and managing new candidate processes.

15. Participation in fairs abroad

Working hours

Monday to Friday

8:00 am - 5:00 pm

Process

The steps involved in being selected for this opportunity.

Canada

Application process usually takes 7 days

STEP 1
Contacting for interview with AIESEC
STEP 2
Presentation of candidate
STEP 3
Interview with company representatives
STEP 4
Results

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.