Retail Management Trainee Intern

Vimigo·Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Global Talent

Get an international experience in a corporate environment.

Chinese, English

These are the locally spoken languages that you’ll have to know.

Business administration, Sales

These are the backgrounds this opportunity is associated with.

900 MYR per month

This would be your gross salary for this job opportunity.

You'll be working at

About Vimigo

We strive to create a bridge for good employees to find good employers; and good employers to find good employees. In today’s fast-paced business landscape, enhancing employee performance and motivation is the key to achieving success. That’s where VIMIGO, the leading performance based employee rewards system and app, comes into action. VIMIGO allows you to boost team collaboration and production while creating a win-win environment for your business. VIMIGO system is designed to recognise and celebrate your employees’ hard work and dedication. You can customise awards based on team and individual accomplishments. This tailored approach not only inspires your staff but also guarantees that their efforts align with your business’s objectives and core values. Whether you’re in performance management in retail industry or service industry, VIMIGO stands as the #1 choice for businesses looking to boost productivity, supercharge team performance, and create a harmonious relationship between the company and employees. Don’t miss out on the opportunity to elevate your workplace to new heights with VIMIGO’s system and app. We also provide professional HR coaching, vimiCoach, that can significantly enhance relationships within your organization. Join us in this journey towards excellence today!

Role

Responsibilities

-Online-to-Offline Lead Conversion - Assist in replying to WhatsApp and social media inquiries, and learn how to use digital content and simple marketing tools to attract customers from online to the showroom.

-Quotation, Cross-Selling & Upselling - Support quotation

preparation under guidance and develop skills to introduce

product upgrades or add-on solutions based on customer lifestyle and preferences

-Showroom Maintenance & Display Management - Help maintain

showroom cleanliness and ensure product displays are well-organized and attractive to enhance walk-in experience.

-Sales Operations & AI Follow-Up - Assist in coordinating delivery

and installation schedules, while learning how to use AI tools and

simple tracking systems to follow up with leads and track customer footfall for future sales opportunities.

-Customer Service & Product Consultation - Learn how to

welcome walk-in customers, understand their needs, and

recommend suitable products (e.g. WC, taps, sinks) while building

trust through proper customer journey techniques.

Key Performance Indicators (KPIs):

Handle 120+ online inquiries; convert 30+ to visits
Assist 200+ walk-in customers with consultation
Prepare 60+ quotations; apply upselling in 10+ cases
Maintain tidy showroom with weekly checks
Support 40+ delivery/installation cases
Use AI tools for 60+ customer follow-ups

Working hours

Monday to Tuesday

10:00 am - 7:00 pm

Wednesday

10:00 am - 2:00 pm

Friday

10:00 am - 7:00 pm

Saturday to Sunday

10:00 am - 7:00 pm

Process

The steps involved in being selected for this opportunity.

Canada

Application process usually takes 28 days

STEP 1
CV SCREENING
STEP 2
INTERVIEW
STEP 3
Announcement

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.