Image: Customer Experience Intern

Customer Experience Intern

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DHL Group·04 Schkeuditz, Germany

Global Talent

Get an international experience in a corporate environment.

English

These are the locally spoken languages that you’ll have to know.

Business administration, Finance

These are the backgrounds this opportunity is associated with.

1400 EUR Per Month

This would be your gross salary for this job opportunity.
You'll be working at
DHL Group - Company Logo

About DHL Group

DHL Group is the world’s leading logistic company. Present in over 220+ countries & territories and with 594.000 employees worldwide, through a culture of personal commitment, we bring to life our purpose - Connecting people, improving lives. UPGRADE program enables young talents to start their career in DHL through an internship experience wit special benefits: 🟡Big intern community 🟡Mentorship program with AIESEC alumni to support career planning 🟡Customized workshops, networking spaces and digital learning plan focused on most demanded skills 🟡Custom platforms and materials to guide your journey. Join us and UPRGADE your career! IMPORTANT The contract will be signed for 6 months + 6 months with the possibility of extension.

Role

Responsibilities
  • Build up a good level of understanding of DHL and its main Order to Cash (OTC) teams, processes and systems;
  • Analyze improvement opportunities. What needs to be done, how, who do you need to collaborate with, etc;
  • Create and execute plan with milestones, timelines and owners of the various actions;
  • Ensure your stakeholders are informed of your progress in a structural manner;
  • Support team with identifying further opportunities and put these on next year's improvement  roadmap.

Working hours

Monday to Friday

9:00 am - 5:00 pm

Process

The steps involved in being selected for this opportunity.
Application process usually takes 31 days
  • STEP 1

    Eligible candidates: Master students (you need to remain student for the whole duration of the internship) and Bachelor graduates (only if you graduated max 2 months before the start of the internship). Second Master's, current Bachelor's students and Bachelor's graduates more than 2 months will not be considered!
  • STEP 2

    CV screening
  • STEP 3

    Selection process

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQs