Guest experience intern

The Bulgari Hotel Beijing·中国北京市

Global Talent

Get an international experience in a corporate environment.

English, French, German, Chinese, Mandarin

These are the locally spoken languages that you’ll have to know.

Languages, Social Work

These are the backgrounds this opportunity is associated with.

3,500 CNY per month

This would be your gross salary for this job opportunity.

You'll be working at

About The Bulgari Hotel Beijing

An urban resort surrounded by green space in the heart of Beijing’s Embassy District, the 119-room Bvlgari Hotel Beijing reimagines luxury for a new era. Set within the lush gardens of the Genesis Beijing, it balances art and nature. The Tadao Ando-designed Genesis Art Gallery is a neighbor, as is the tranquil Liangma River, making the Hotel an oasis of exquisite Italian style convenient to all of the capital city’s most compelling destinations.

Role

Responsibilities

§ Ensures provide a courteous and professional service at all times

§ Ensures deliver the brand promise and provide exceptional guest service at all times

§ Assists in greeting and checking - in VIP guests

§ Spot check all arrival registration cards and ensures details are entered accurately

§ Aware of current promotions, policies and other important information

§ Personally and frequently verifies that guests are receiving the best possible service during check in and check out

§ Establish a rapport with guests and maintains good customer relationship

§ Ensures guest history records are accurately maintained and all repeat guests are preregistered

§ Personally greeting guests and ensure guests are receiving the best possible service during check - in and check – out

§ Maintain positive guest and colleague interactions with good working relationships

Establish a rapport with guests and maintains good customer relationship Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Working hours

Monday to Friday

9:00 am - 5:00 pm

Process

The steps involved in being selected for this opportunity.

Canada

Application process usually takes 12 days

STEP 1
Prescanning
STEP 2
Interview with Company
STEP 3
Results from company

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.

International Exposure - Experience working in new cultures and industries.

Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)

Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.