Global Talent
Guest Relation Manager
Fairmont Udaipur Palace·Udaipur, Rajasthan, India
30000 INR per month
This would be your gross salary for this job opportunity.
Tourism & hotel management, Sales
These are the backgrounds this opportunity is associated with.
English
These are the locally spoken languages that you’ll have to know.
Company
About Fairmont Udaipur Palace
Fairmont Udaipur Palace, set to open in 2025, is a luxury hotel under Accor's Fairmont brand in Udaipur, Rajasthan. Spanning 16 acres, it features 340 lavish rooms, extensive banquet spaces, fine dining, and a signature spa. Inspired by Mughal and Rajput architecture, it is ideal for grand weddings and corporate events.
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 9:00 am - 6:00 pm
Saturday, - 9:00 am - 3:00 pm
Responsibilities
GuestInteraction: Greet and assist guests with check-ins,
inquiries, and special requests, ensuring a personalized
experience.
Complaint Resolution: Address and resolve guest complaints or
issues promptly, ensuring guest satisfaction and escalating
when necessary.
Coordination with Hotel Departments: Collaborate with other
departments (e.g., housekeeping, food & beverage)to ensure
smooth service and guest satisfaction.
Guest Feedback and Satisfaction Monitoring: Collect and
analyze guest feedback to identify areas for improvement and
enhance the guest experience.
Administrative Support: Maintain guest records, assist with
loyalty programs, and prepare reports on guest satisfaction and
trends.
Process
The steps involved in being recruited for this job.
- 1CV Screening by AIESEC
- 2Interview with AIESEC
- 3CV Screening by the Client
- 4Interview with the Client
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.