Activity 1: Organizing Work Schedules

-Create schedules and assign daily tasks to staff, organizing who is responsible for customer service, restocking, and cleaning.

-Supervise that the team follows the assigned tasks to maintain order and product availability.

-Adjust shifts or tasks when necessary, especially on days of high demand or when there are changes in the team.

Activity 2: Profitability Control

-Review purchase and sale prices to ensure an adequate profit margin on each product.

-Control monthly expenses, identifying savings opportunities without compromising product or service quality.

-Generate simple reports with the most and least profitable products, to guide purchasing decisions.

Activity 3: Routine Creation

-Define daily and weekly routines, such as restocking products, cleaning display areas, and checking expiration dates.

-Create a checklist of daily tasks to ensure that all necessary processes are carried out without omissions.

-Train the team in following these routines to maintain quality service.

Activity 4: Stock and Supplier Management

-Monitor the stock of essential products and place orders with suppliers based on demand.

-Negotiate with suppliers to obtain good prices and payment conditions.

-Ensure that the inventory is always up to date and reduce losses due to expiration or stock shortages.

Activity 5: Customer Service and Satisfaction

-Ensure that the team maintains good customer service and resolves queries about the products.

-Listen to suggestions or complaints from customers to improve the offer of products and services.

-Create promotions or discounts to retain regular customers and increase sales.

Activity 6: Operations Optimization

-Implement simple tools or processes (such as Excel records or basic sales software) that facilitate daily management and sales tracking.

-Identify areas for improvement in customer service, store organization, or warehouse logistics.

-Support the creation of marketing strategies to attract more customers, such as promotions or social media campaigns.

Activity 7: Event Management

-Plan and coordinate events.

-Organize event logistics, including space, materials, and promotion through social media or flyers.

-Collaborate with suppliers and brands to get them to participate in events and provide products for tasting or raffles.

-Evaluate the success of each event through customer participation and its impact on sales, proposing improvements for future editions.