• Provide input to relevant team members in order to ensure desktop procedures are kept up to date.
• Control documentation supplied by the business departments, for completeness, adequacy, and accuracy.
• Investigate and analyse results of screening for Negative News, Sanctions and Politically Exposed Persons relating to customers.
• Draft required forms to document any exceptions to the procedure or to explain specific situations.
• Liaise with Front Office Departments and within the team when discrepancies in documentation are identified and provide appropriate feedback.
• Ensure relevant systems are updated when new customer records have been processed.
• Escalate any issues arising from the KYC process to the team leader in a timely manner.
• Act as a point of contact for Front Office departments providing help, guidance, and advice on KYC matters.
• Develop project management skills to support and lead process improvement initiatives, including identifying and completing deliverables.
• Provide feedback and input to relevant team members to ensure desktop procedures are kept up to date.

Profile desired :

Good written and verbal communication

Strong attention to detail

Well-organised, able to prioritise and meet agreed deadlines.

Promote co-operation and teamwork, contribute knowledgeably, and offer advice and assistance where possible.

Consider the impact of change, demonstrate flexibility and initiative.

Communicate positively, present information clearly and in a timely manner, listen and ask questions to ensure understanding and impact.

Validate information to identify and effectively solve problems, be solution oriented.

Develop skills to perform role adequately, share skills and information when required,

learn quickly from mistakes to avoid repetition, seek, and act on eedback.Good written and verbal communication

Strong attention to detail

Well-organised, able to prioritise and meet agreed deadlines.

Promote co-operation and teamwork, contribute knowledgeably, and offer advice and assistance where possible.

Consider the impact of change, demonstrate flexibility and initiative.

Communicate positively, present information clearly and in a timely manner, listen and ask questions to ensure understanding and impact.

Validate information to identify and effectively solve problems, be solution oriented.

Develop skills to perform role adequately, share skills and information when required,

learn quickly from mistakes to avoid repetition, seek, and act on feedback.