Intern Process-, Data Flow- & UX Design
2020 EUR per month
Business administration, Human Resources
English
About DHL Group
Role
About
Working hours
While those typically have business related objectives (e.g. increase efficiency, transparency, standardization...) they are always digital transformation projects with strong focus on technical/data processes. In this context we are looking for an intern who is interested in supporting different projects/programs in activities around process analysis & design including respective data flows of digital processes as well as UX optimization and support on respectively relevant documentation/concepts. Depending on maturity of the intern certain activities/workstreams can subsequently move in to full responsibility. Please find examples of relevant topics to be supported/taken over below. In case this is a fit there might an opportunity to join the team after the internship.
- Understand and document business processes, available tools, roles & responsibilities and relevant data making use of available documentation, access to given tools as well as interviews with respective experts.
- Review business processes to identify improvement areas and develop optimized to-be processes as/if required in close collabpration with respective experts.
- Support connecting the dots between different processes e.g. across functions e.g. via identification of handover process steps and relevant data to be handed over.
- Review processes/solutions from a user perspective and derive optimization potential to improve the user experience (UX)
- Support the collaboration within the team, across functions for relevant process connections as well as between functional business colleagues and technical colleagues.
- Support the team on continuous improvement, knowledge exchange & ways of working as/if required
Process
- 1Eligible candidates: Master students (you need to remain student for the whole duration of the internship) and Bachelor graduates (only if you graduated max 2 months before the start of the internship)
- 2CV screening
- 3Selection process