Global Talent
Customer Service Global Humanitarian Logistics Centre
DHL Group·Dubai, United Arab Emirates
8000 AED per month
This would be your gross salary for this job opportunity.
Business administration, Logistics
These are the backgrounds this opportunity is associated with.
English
These are the locally spoken languages that you’ll have to know.
Company
About DHL Group
Deutsche Post DHL Group is the world’s leading logistics company. With about 550,000 employees in 220 countries and territories worldwide, we connect people and markets and drive global trade. Our culture is focused on personal commitment – to our customers, to each other, to our communities, and to the environment. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds and have been partnering with AIESEC for over 20 years, bringing around 100 interns from all over the world to our locations every year. All of our AIESEC interns become part of the Upgrade Program when they join the company. Upgrade Program will not offer you only an internship experience but also: • Mentorship program facilitated by AIESEC alumni to ensure a successful career plan in DPDHL • Customized workshops and digital learning plan focused on our business’ most demanded skills • Exclusive networking spaces facilitated by the AIESEC community, designed to retain quality young talent in DPDHL
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 9:00 am - 5:00 pm
Responsibilities
- Prepares, controls and distributes all required cross trade documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Maintains excellent relationships with customers, shipping lines, DGF agent & suppliers
- Performs IT systems related tasks to provide up to date information on shipment
- Creates and confirms bookings to ensure timely pickup of the shipment
- Ensure all timestamps are updated on real time basis
- Ensure all cross trade files are closed in a timely manner by filing the required set of supporting documents and accurately carryout the costing before billing with proper track & records
- Implement and prioritize emergency and contingency plan on unexpected situations like peak season volumes.
- Ensure adherence to special commodity handling instructions for DGR, Vehicles and temporary export shipments.
- Administer proposal development and commercial/pricing programs to understand customer needs, determine appropriate pricing and enhance competitive position
- Support preparation of commercial/pricing proposals consistent with pricing policies and standards
- Receive standard commercial/pricing requests and draft responses
- Understand the usage and apply commercial/pricing tools, procedures and databases
- Perform routine research and gather data/ information has required for administrative activities
Process
The steps involved in being recruited for this job.
- 1Eligible candidates: Anyone holding at least a Bachelor's degree can apply for this opportunity.
- 2CV screening
- 3Selection process
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.