Image: KYX Operations Intern
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Global Talent

KYX Operations Intern

APG Heerlen·Heerlen, Netherlands

1300 EUR per month

This would be your gross salary for this job opportunity.


These are the backgrounds this opportunity is associated with.


These are the locally spoken languages that you’ll have to know.
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About APG Heerlen

APG is a pension provider that organizes pensions for 4.7 million people on behalf of several pension funds. We provide the pensions of one in every five families in the Netherlands. APG Asset Management is one of the largest pension asset managers in the world. We leverage all our experience, expertise and innovative power to invest the pension assets of our clients and their participants cost-effectively. APG contributes to the quality and affordability of pensions by achieving a stable, sustainable long-term return with responsible risks. For APG Asset Management, innovation and personal development are the way to keep a leading edge in pension asset management. Do you love your profession as well as a challenge? APG Asset Management offers plenty of challenges. APG is proud to have earned the Top Employer and Top ICT Employer titles since 2008.


About the job and it’s activities


Working hours

Monday to Friday, - 8:00 am - 5:00 pm

As part of the team, you support multiple departments within the organization. This includes supervising the team and coordinating the various Know Your Customer requests from external parties. Activities of the KYX desk focus amongst others on:

  • Coordinating the support for the various APG AM units, including Legal, Compliance, the Front Office and the Operational Due Diligence Teams.
  • Supervising the operational handling of external requests and reviewing some of them. These requests focus on information concerning the corporate documentation but may also concern specific subjects including AML, sanctions, MiFID, AIFMD and FATCA.
  • Ensuring an efficient and timely follow-up of requests/questionnaires (often in English) towards the external parties.
  • Contributing to the growth ambition of the KYC/KYX Desk to make it a central point of contact.
  • Collaborating with various colleagues to ensure the process is efficient and, where possible, optimize automation.
  • Monitoring, reviewing, and signing off certain responses and follow-up requests.
  • Ability to oversee quality standards, identify risks and define suitable quality control measures.
  • Updating Stakeholders about developments of the team or changes in the process.
  • Reporting Management Information to the Stakeholders including those based in the Hong Kong and US office.
  • Focusing on team development and stimulate providing trainings to allow team members to further grow in their role.
  • Support in growing to the next level of the new KYX team and related activities and services.


The steps involved in being recruited for this job.
  • 1
    CV checking
  • 2


What you’ll be provided with during your stay

Benefits of becoming a volunteer

Get certified as a Global Volunteer
Develop a set of leadership qualities through our Leadership Development Assessments
Get personal & professional training by the local office abroad
Impact the world for the better by contributing towards the Sustainable Development Goals