Global Talent
Customer Service/Support
Çevre Hastanesi·İstanbul, Türkiye
30000 TRY per month
This would be your gross salary for this job opportunity.
Business administration, Human Resources, Public relations
These are the backgrounds this opportunity is associated with.
Bulgarian, Arabic, English
These are the locally spoken languages that you’ll have to know.
Company
About Çevre Hastanesi
Çevre Hastanesi has become an important organization by combining 40 years of experience in the health sector with a human-oriented service approach.
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 11:00 am - 8:00 pm
Responsibilities
1. Attend training sessions to grow knowledge of product and to develop customer service skills.
2. Resolve phone, walk-in, mail, fax, and email customer inquiries.
3. Process and logging incoming calls into CRM system.
4. Identify customer needs.
5. Forward and escalate inquiries to relevant individuals and departments.
6. Contact customers to give them accurate feedback on the progress of their inquiries.
7. Provide outstanding customer service.
8. Update customer information as required.
9. Maintain confidentiality of information.
10. Perform other duties as theneedarises.
Process
The steps involved in being recruited for this job.
- 1AIESEC Interview
- 2Company Interview
- 3Result
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.