Global Talent
Public Relations (PR)
Radisson Blu Hotel Pune·Pune, Maharashtra, India
30000 INR per month
This would be your gross salary for this job opportunity.
Tourism & hotel management
These are the backgrounds this opportunity is associated with.
English
These are the locally spoken languages that you’ll have to know.
Company
About Radisson Blu Hotel Pune
Radisson Blu is an international chain of hotels operated by Radisson Hotels. With roots dating back to the 1960s, the Radisson Blu brand name came into existence in 2009 with a rebranding from Radisson SAS.
The award-winning Radisson Blu Hotel Pune Kharadi sits just 20 minutes from Pune International Airport (PNQ) and less than ten minutes from EON IT Park and World Trade Center Pune. Our prime location is also within a short drive of SEZ in Magarpatta and Phursungi, making it especially convenient for corporate guests. Leisure travelers can spend their days exploring the Dagadusheth Halwai Ganapati and Chaturshringi temples, touring the grand Aga Khan Palace, or shopping at Phoenix Marketcity.
Role
About the job and it’s activities
About
Working hours
Monday, - 4:00 pm - 12:00 am
Wednesday, - 4:00 pm - 12:00 am
Thursday, - 4:00 pm - 12:00 am
Friday to Sunday, - 3:00 pm - 12:00 am
Responsibilities
- Welcome Guest on arrival in an appropriately warm and courteous manner at the Hotel. Instant recognition of repeat guests.
- Ensure that all complaints are promptly attended to and check with the Guest for Feedback.
- To have a thorough knowledge of outlets, menu and timings. To ensure quality in all aspects of work and among the staff in the hotel.
- Reports, resolves and take appropriate action on guest complaints or problems to ensure good guest relations and safeguard of Hotels interests represents hotel in contact with general public.
- Greets arriving VIPs, is visible and in contact with guests in a public relations capacity. Logs any points of concern and promptly resolves/actions requests of guests as a first effort priority.
- Follow up calls are to be made to ensure the guests expectations are met and exceeded.
- Takes photos of dishes and restaurant ambiance for promotional purposes and enhances online reviews.
- Contacts potential guests or loyal patrons to inform them about special events, promotions, or reservations
- Uses WhatsApp or other messaging platforms to send promotional messages and updates to a list of subscribers.
- Manages reservation systems, allocates tables, and ensures accurate scheduling of Guest bookings.
- Collaborate with the sales team to conduct sales calls to potential clients
Process
The steps involved in being recruited for this job.
- 1CV Screening
- 2AIESEC Interview
- 3Company Interview
- 4Selection
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.