Controlling and Reporting

• Prepare systems (for example:open reporting occasion), load data, check data quality and accuracy
• Ensure master data (customer, products, segments) is maintained and updated
• Populate reports and analyses within the agreed SLA, perform data adjustments within the reporting application, ensure data quality and completeness before sending to the respective Finance organization
• Create dashboards with some amount of independence
• Provide business support on the agreed level
• In case of major data deviations, escalate to management and suggest a solution (root-cause or manual data adjustment)
• Perform ad-hoc reporting upon request

Report implementation and change

• Document and maintain report requirements in specific documents, for ex.: detail designs (layout and technical information), report inventory, reporting calendar, and KPI dictionary
• Technical design reports (layout, link to data sources, KPI calculation) and queries
• Check data availability and change requirements to data model
• Perform testing and report issues
• Provide user support for reporting applications and drive issue resolution

Continuous improvement and innovation

• Participate in improvement projects (system, process, content, new technology or governance)
• Support harmonisation and alignment within the Reporting Center
• Participate in IT project to enhance reporting center capability
• Prepare and update work instructions and process manuals