Global Talent
Client Consultant | German Speaker (Relocation covered)
webhelp greece·Athina, Greece
1234 EUR per month
This would be your gross salary for this job opportunity.
Business administration
These are the backgrounds this opportunity is associated with.
English, German
These are the locally spoken languages that you’ll have to know.
Company
About webhelp greece
Webhelp is a leading company in “Customer Experience Management Services” across Europe and Africa, providing the highest level of customer experience. With 55,000 people in over 35 countries, we create amazing human experiences and shape business solutions, with years of experience Webhelp are experts in the world of customer care. Our partnership with AIESEC will not only offer an internship experience but also: • Full Relocation Support (including flights, accommodation & transportation) • Competitive remuneration package • Monthly performance bonus • Opportunities for international Career through Webhelp International Mobility program • A challenging working environment with 1-month paid training • Employee events • Free gym, well-being activities and a rooftop cinema with Acropolis views
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 9:00 am - 5:00 pm
Responsibilities
- Manage inbound calls, emails, or live chats
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Process
The steps involved in being recruited for this job.
- 1Shortlisting
- 21st Interview with Partner
- 3Results
- 42nd Interview with Partner
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.