Global Talent
Customer Service
Yalı Ağız ve Diş Sağlığı·Konak, Türkiye
25000 TRY per month
This would be your gross salary for this job opportunity.
Public relations, Business administration, Human Resources
These are the backgrounds this opportunity is associated with.
German, French, English, Arabic
These are the locally spoken languages that you’ll have to know.
Company
About Yalı Ağız ve Diş Sağlığı
Private Yalı Oral and Dental Health Polyclinic was founded in 2011 by our founding dentists, Hüseyin Emre Aydın and Celalettin Emrah Yellice, graduates of Ege University Faculty of Dentistry. After serving for a long time as a two-story polyclinic with three units in Güzelyalı, in 2020, it started providing services at its Üçkuyular branch on Karabağlar/İnönü Avenue. It is a four-unit polyclinic with all kinds of facilities. Our doctors, who follow all the innovations brought by the era, always prioritize the patient.
Our innovative team, who is well aware of the current techniques and exhibits a patient-centered approach, also demonstrates a highly transparent and informative approach throughout the treatment process.
In our clinics, we provide services in various fields such as implant treatment, which is primarily surgical, prosthodontics, endodontics, zirconium and laminate applications, botulinum toxin application, pediatric dentistry, smile design, orthodontics, aesthetic dentistry, correction of misalignment with transparent aligners, and general dentistry.
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 9:00 am - 6:00 pm
Responsibilities
1. Attend training sessions to grow knowledge of product and to develop customer service skills.
2. Resolve phone, walk-in, mail, fax, and email customer inquiries.
3. Process and logging incoming calls into CRM system.
4. Identify customer needs.
5. Forward and escalate inquiries to relevant individuals and departments.
6. Contact customers to give them accurate feedback on the progress of their inquiries.
7. Provide outstanding customer service.
8. Update customer information as required.
9. Maintain confidentiality of information.
10. Perform other duties as the need arises.
Process
The steps involved in being recruited for this job.
- 1consideration
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.