Global Talent
Junior Technical Support Engineer
EATON·Budapest, Hungary
345000 HUF per month
This would be your gross salary for this job opportunity.
Mechanical engineering, Electronics engineering, Electrical engineering
These are the backgrounds this opportunity is associated with.
French, English
These are the locally spoken languages that you’ll have to know.
Company
About EATON
We’re a power management company, but more importantly, what we do improves the quality of life and the environment. Our products, technologies and services make a difference in the world. We help our customers solve their greatest power management challenges through our industry leading electrical, aerospace, hydraulic and vehicle products and services. We aspire to be a model of inclusion and diversity because it’s the right thing to do for our people, investors, customers and communities. Sales of $19.7 billion (2016), 95.000 employees in +175 countries. For more information, visit Eaton(dot)com.
Eaton’s goal is to grow in EMEA. If you:
• Want to be part of a start-up organization - with opportunity to develop an Eaton career in Budapest and beyond;
• Have a professional, problem-solving mindset to adapt and drive improvements in process, tools, and organization;
• Have a focus on taking care of customers, this opportunity is for you. This internship is a unique opportunity for those who are looking for advancement in their career and would like to work in a truly value-added position.
Role
About the job and it’s activities
About
Working hours
Monday to Friday, - 9:00 am - 5:00 pm
Responsibilities
- Act as an engineer for resolving customer challenges (Type of issues that can be solved by support of available documentation) related to single phase UPS product (hardware and software) via phone/email/webchat etc.
- Follow up hardware & software escalations which involve Level2, Level3 and Quality.
- Drive customer loyalty through quality of service, improved value and through a high performance culture.
- Actively contribute to the effective organization and daily delivery of all aspects of the technical support tasks through various resources - people, process and technology.
- Keep the process documentation up todate.
- Contribute to knowledge sharing sessions and CI initiatives within and outside of team to adapt best practices at BSC Budapest.
- Contribute to secure customer satisfaction, reduce customer effort and achieve cycle time/cost improvements through team-based problem solving.
Process
The steps involved in being recruited for this job.
- 1CVs Screening
- 2First Interview
- 3Second Interview
Logistics
What you’ll be provided with during your stay
Benefits of becoming a Global Talent
Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.