Image: [GROWTH] Customer Service
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Global Talent

[GROWTH] Customer Service

Hostel Chocolatchê·Vila Suica, Brazil

900 BRL per month

This would be your gross salary for this job opportunity.

Tourism & hotel management, Business administration

These are the backgrounds this opportunity is associated with.


These are the locally spoken languages that you’ll have to know.
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About Hostel Chocolatchê

Chocolatchê is a hostel founded in 2016, located in the heart of the most touristic city in the state and one of the mosts in Brazil, Gramado. The Chocolatchê hostel is very well located, right in the center of Gramado, in a few meters from the “Rua Coberta”, “Palácio dos Festivais”, and “Igreja Matriz”, among other tourist spots and principal areas. You can meet them walking and enjoy the beauty and nature of Gramado.


About the job and it’s activities


Working hours

Monday to Friday, - 8:00 am - 4:00 pm
  • Implement hotel administration and management tools, improving the administrative area;
  • Prospect national and international events and clients to leverage the company's partners;
  • Give a warm welcome to guests to make them feel at home;
  • Perform check-ins and check-outs;
  • Perform reception tasks;
  • Assign rooms and be aware of administrative tasks;
  • Deliver emails and messages;
  • Process customer payments;
  • Respond to requests for information from guests (such as transport, gastronomic establishments);
  • Help with cleaning and accommodation for breakfast;
  • Create and promote content for the company's social media and communication platforms for international clients;
  • Propose ideas to improve processes within the hostel.


The steps involved in being recruited for this job.
  • 1
    Application and CV Analysis
  • 2
    AIESEC Interview
  • 3
    Company's process
  • 4
  • 5


What you’ll be provided with during your stay

Benefits of becoming a volunteer

Get certified as a Global Volunteer
Develop a set of leadership qualities through our Leadership Development Assessments
Get personal & professional training by the local office abroad
Impact the world for the better by contributing towards the Sustainable Development Goals