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Global Talent

Guest Relations Agent

Fairway Colombo Hotel·Colombo, Sri Lanka

100000 LKR per month

This would be your gross salary for this job opportunity.

Business administration, Marketing, Tourism & hotel management

These are the backgrounds this opportunity is associated with.

Chinese, Mandarin, English

These are the locally spoken languages that you’ll have to know.
Company
${name} - Company Logo

About Fairway Colombo Hotel

Fairway Colombo is a smart, luxury Colombo city hotel located in the heart of the commercial capital of Sri Lanka, with a vast array of luxury rooms and suites designed to suit every traveler. Fairway Colombo is one of the most vibrant and trendy hotels in Fort Colombo, blending great design and contemporary technology that perfectly complements this modern city in its appearance and features.

Role

About the job and it’s activities

About

Working hours

Monday to Friday, - 9:00 am - 5:00 pm
Responsibilities
  • Guest Engagement

Build strong relationships with Chinese guests, ensuring their comfort and satisfaction. Provide personalized services, addressing the specific needs and preferences of Chinese visitors.

  • Promotion and Marketing

Actively promote the hotels amenities and services to Chinese guests. Identify and establish partnerships with local attractions and businesses that appeal to the Chinese market.

  • Communication

Serve as a primary point of contact for Chinese-speaking guests, facilitating smooth communication and understanding. Gather feedback from guests to continuously improve services and offerings.

  • Event Coordination

Organize cultural events or activities that resonate with Chinese guests to enhance their experience. Collaborate with hotel management to develop targeted promotions for Chinese travelers.

  • Networking

Attend industry events and engage with travel agencies to promote hotel packages tailored for the Chinese demographic. Leverage social media and online platforms to connect with potential guests.

Process

The steps involved in being recruited for this job.
  • 1
    CV Shortlisting
  • 2
    AIESEC Interview
  • 3
    Company Interview

Logistics

What you’ll be provided with during your stay

Benefits of becoming a Global Talent

Apply your skills and knowledge in a practical environment.
International Exposure - Experience working in new cultures and industries.
Our programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity)
Receive AIESEC Support for Selection (assistance with your application to opportunities and selection process).
Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.

FAQs