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Global Talent

IT Intern

Schlumberger UK·Crawley, UK

1875 GBP per month

This would be your gross salary for this job opportunity.

Computer engineering, Systems and Computing Engineering, Computer sciences

These are the backgrounds this opportunity is associated with.

English

These are the locally spoken languages that you’ll have to know.
Company
${name} - Company Logo

About Schlumberger UK

We are a global technology company driving energy innovation for a balanced planet. At SLB, we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that’s been our mission for 100 years. We are facing the world’s greatest balancing act- how to simultaneously reduce emissions and meet the world’s growing energy demands. We’re working on that answer. Every day, we get a step closer. Our collective future depends on decarbonising the fossil fuel industry while innovating a new energy landscape. It’s what drives us. Ensuring progress for people and the planet on the journey to net zero and beyond. For a balanced planet. With our 80 Technology centres and 4 research centres around the world, we are continuously developing new tools and services to keep us at the forefront of our industry and to meet the challenges of our industry. More than 98,000 employees in over 120 countries have already started their SLB journeys. Start yours now!

Role

About the job and it’s activities

About

Working hours

Monday to Friday, - 9:00 am - 5:00 pm
Responsibilities

Provide second-line investigation and diagnosis.

 Resolve and close incidents and service requests as per help desk procedures and

allocated timelines.

Escalate unresolved incidents and service requests within agreed timescales.

Log incident and service request details per help desk procedures.

Communicate with customer regarding incident progress.

Ensure tickets are updated at all times until issues are resolved.

Conduct customer satisfaction call-backs and surveys.

Comply with Quality, Health, Safety and Environment policies and IT policies.

Liaise with customers, other IT support groups and third-party providers when necessary.

Perform staging of PCs.

Maintain Global Asset Management database with updates related to the assigned hardware.

Perform Install, Move, Add and Change tasks.

Perform hardware and software maintenance and support.

Participate in IT team and follow up on objectives and key performance objectives.

Troubleshoot and resolve PC incidents and VIP requests.

Liaise with third-party suppliers for hardware repair.

Assist with SCSI on IT security issues and virus elimin

Process

The steps involved in being recruited for this job.
  • 1
    CV Shortlisting
  • 2
    Initial Interview
  • 3
    Final Interview

Logistics

What you’ll be provided with during your stay

Benefits of becoming a volunteer

Get certified as a Global Volunteer
Develop a set of leadership qualities through our Leadership Development Assessments
Get personal & professional training by the local office abroad
Impact the world for the better by contributing towards the Sustainable Development Goals

FAQs