Image: Front Office Receptionists
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Global Talent

Front Office Receptionists

Lanka Hotels and Residencies (Pvt) Ltd·Colombo, Sri Lanka

50000 LKR Per Month

This would be your gross salary for this job opportunity.

Tourism & hotel management

These are the backgrounds this opportunity is associated with.

English

These are the locally spoken languages that you’ll have to know.
Company
${name} - Company Logo

About Lanka Hotels and Residencies (Pvt) Ltd

Sheraton Colombo is a part of world renowned and recognized Marriot hotel Chain, which has established 8600 hotels, under 32 brands around 140 countries in the world. Sheraton is one brand among them, which owns two properties in Sri Lanka which are in Colombo and Kosgoda. Sheraton Colombo is the latest 5 star luxury hotel and the latest addition of the hotel chain and it is situated in the heart of Colombo. It is located in No 265, Galle Road, Colombo 03 and can be reached at the following platforms.

Role

About the job and it’s activities

About

Working hours

Sunday to Saturday, - 9:00 am - 5:00 pm
Responsibilities
  • Greeting and welcoming guests with a friendly demeanor.

  • Checking in and checking out guests efficiently.

  • Handling reservations, room assignments, and guest inquiries.

  • Managing phone calls and directing them to the appropriate departments.

  • Providing information about hotel facilities, services, and local attractions.

  • Handling guest requests and addressing concerns.

  • Managing payments and processing billing information.

  • Maintaining a tidy and organized front desk area.

  • Coordinating with other hotel staff to ensure smooth guest experiences.

  • Responding to emergency situations and assisting guests as needed.

  • Interns should work 45 hours per week according to the need of the hotel. Holidays can be taken on two days from the days of Monday, Tuesday and Wednesday at necessity and after requesting. 

Process

The steps involved in being recruited for this job.
  • 1
    CV Shortlisting
  • 2
    AIESEC Interview
  • 3
    Company Interview

Logistics

What you’ll be provided with during your stay

Benefits of becoming a volunteer

Get certified as a Global Volunteer
Develop a set of leadership qualities through our Leadership Development Assessments
Get personal & professional training by the local office abroad
Impact the world for the better by contributing towards the Sustainable Development Goals

FAQs